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WITHDRAWAL POLICY
Written notice of withdrawal must be submitted prior to the 20th of the month in order to withdraw from the program at the end of the month. Any member who fails to meet this requirement will be charged an extra month’s fees. No partial month refunds will be made. Athletes leaving the program after May 1st will not receive a refund for their June fees. Please note that a $50 administrative fee will be applied to all withdrawals.
All withdraws must be submitted to krystle.lee-maclean@calgarygymcentre.com.
MEDICAL ABSENCES/MEDICAL WITHDRAWALS
In the unfortunate event that your child becomes injured/ill for an extended period, we may be able to reduce or suspend your fees. You must submit any request for fee suspension to the Krystle-lee.maclean@calgarygymcentre.com in writing by the 20th of the month to be considered for suspension of fees in the following month. The injury or illness must be over 30 consecutive days before being considered for a suspension of fees. If your child is still training, but at reduced hours, please also speak with Krystle-lee with for a reduction in your child’s training costs. Again, these reductions are for injury or illness in excess of 30 consecutive days.
If your child has missed more than two months due to a medical injury/illness, they will be automatically withdrawn from the Junior Gems program. Should they wish to return, an individual assessment may be granted, and a spot offered based on spaces available.
EXTENDED CLOSURE POLICY
Our Extended Closure Policy for the 2024-2025 Season includes the continuation of classes via alternative programming to allow us to bridge the gap for our athletes if another closure is necessary.
In the event that the Calgary Gymnastics Centre must cancel a program offered at our facility (i.e., class, training, camp, event, party, rental, etc.) in excess of one (1) day due to unforeseen circumstances that are beyond our control (i.e. power failure, extreme weather alert, flood, fire, gas leak, global pandemic, etc.) we will provide alternative programming options for the remainder of the current month. These alternative programming options may include modified Zoom lessons, make up classes, modified in-gym training options, or a combination of these options. If the closure extends beyond this, we will freeze fee payments for the upcoming month(s) until classes are able to resume.
Please note that if our system detects more than 30 minutes of inactivity in your browser, your registration spots will no longer be reserved and you will need to begin again.
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PLEASE NOTE THAT CLASS PRICING DOES NOT INCLUDE THE ANNUAL ALBERTA GYMNASTICS FEDERATION INSURANCE & MEMBERSHIP FEE.